Best Buy's Social Media Outlet

Overview:  According to Best Buy’s Facebook page, Best Buy is an international electronic retailer, “With operations in the United States, Canada, Europe, China and Mexico, Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. The Best Buy family of brands and partnerships collectively generates more than $45 billion in annual revenue and includes brands such as Best Buy; Audiovisions; The Carphone Warehouse; Future Shop; Geek Squad, Jiangsu Five Star; Magnolia Audio Video; Napster; Pacific Sales; The Phone House; and Speakeasy. Approximately 155,000 employees apply their talents to help bring the benefits of these brands to life for customers through retail locations, multiple call centers and Web sites, in-home solutions, product delivery and activities in our communities. Community partnership is central to the way business is done at Best Buy. In fiscal 2009, Best Buy donated a combined $33.4 million to improve the vitality of the communities where its employees and customers live and work. For more information about Best Buy, visit http://www.bestbuy.com”

Community Landing: http://www.bestbuy.com/site/null/Community+Landing/pcmcat191300050013.c?id=pcmcat191300050013

Gives customers the option to connect and contact Best Buy on the customers’ terms.  They can communicate via Forums, YouTube, IdeaX, Geek blog, and more!



Mobile Applications:
http://www.bestbuy.com/site/null/Mobile-Web/pcmcat208500050016.c?id=pcmcat208500050016

    ITunes Applications:
    -  Best Buy
    o Updated Sept 13, 2010         3 ½ star* customer rating
    -Best Buy Reward Zone
    o   Released Dec. 01, 2009       2 ½ star* customer rating
    -  Best Buy Movie Mode
    o   Updated July 23, 2010         3 star*     customer rating
    - Best Buy Gaming
    o   Updated Aug. 19, 2010        3 ½ star* customer rating
    -  Find Best Buy
    o   Released Aug. 14, 2009       2 star*     customer rating
                                 *out of a 5 star rating

Facebook:
http://www.facebook.com/search/?q=best+buy&init=quick&sid=0.5749641168970787#!/bestbuy?ref=search

         - Best Buy 1,201,749 followers(as of 9/19/2010)
         -Best Buy Canada 50,256 followers (as of 9/19/2010)
         - Best Buy UK 4,837 followers (as of 9/19/2010)
         - Best Buy Mobile 4,785 followers (as of 9/19/2010)


Twitter:
http://twitter.com/BestBuy
          -  68,951 followers (as of 9/19/2010)
          -  “@Best Buy promises to give you the latest and greatest from Best Buy, including updates from
             employees, deal, event notices and more…” @BestBuy Twitter page

http://twitter.com/twelpforce
          -  29,795 followers (as of 9/19/2010)
          -  “A collective force of Best Buy technology pros offering tech advice in tweet form” @twelpforce
             Twitter page